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Maya AI Voice Agent

The phone line becomes a trained reservation operator.

Maya AI answers restaurant calls 24/7, speaks naturally, checks availability, identifies guest history, confirms reservations, and pushes the booking into the restaurant workflow.

24/7 call coverage English + Arabic flows RestoDash pipeline sync

Call-to-Table Logic

One conversation creates the entire reservation record.

  • Human-like voice flow for reservations and common guest questions.
  • Availability checks before confirmation so staff do not overbook the room.
  • Guest history lookup for VIP status and no-show risk before approval.
  • SMS confirmation and reminder flows after the reservation is created.
  • Multilingual booking flows including English and Arabic implementations.
Maya AI

Guest Table for two tonight?

Maya I have 7:15 PM or 8:45 PM available. Would you like indoor seating?

Guest 8:45 PM, indoor.

Maya Perfect. Your reservation is confirmed and a text is on the way.

Reservation confirmedT-07

Maya Demo Sample

Watch Maya handle a reservation request.

A short sample showing how the reservation experience can feel to a guest before the booking is synchronized into the restaurant workflow.

Live reservation sample

From guest question to confirmed table.

  • Guest intent is captured in natural language.
  • Special requests such as gluten-free notes can be added.
  • Parking, seating, and arrival questions can be answered before the guest reaches the venue.
  • Confirmation flows can trigger SMS and RestoDash updates.

Reservation Lifecycle

From call intake to guest arrival.

01

Call captured

Maya AI answers the phone and understands the guest request.

02

Risk checked

The system reviews no-show history and guest loyalty before confirmation.

03

Table assigned

The reservation is connected to table availability and floor status.

04

SMS synchronized

Confirmation, reminders, and guest updates are triggered automatically.